Eric O.

About Eric O.

Innovative, flexible, and accomplished Program Manager/Senior Consultant/Senior Project Manager/Business Analyst/Information Architect/Training and Workflow Specialist with a demonstrated ability to conceptualize, draft, build, integrate and improve workflow systems and processes to reduce operating cost and increase profit. I possess more than 20 years of experience working with healthcare applications from insurance to direct care. I have worked in both the in-patient and ambulatory setting to create sustainable and high performing organizations through effective strategy development, performance, risk and change management, decision analytics and strategic marketing.I am a subject matter expert in revenue cycle, training development, project specific plans and support, functional specifications, design documents, UI/UX designs and requirement analysis.I’ve managed system testing, new initiatives, enhancements, and system modernizations. I possess an in-depth understanding of the Project Management Knowledge Areas of integration, scope, time, cost, quality, communications and procurement, as well as the related process groups. Through experience and training I’ve acquired Six Sigma Certification, knowledge of the IT Infrastructure Library (ITIL), the Software Development Lifecycle (SDLC) and its methodologies of Scrum, Agile, Lean and Waterfall.

Experience

1. Senior Project Manager (Pmo)

   Mount Sinai Health System

   Dec 2018 — Present

   Responsible for planning designing and implementing organization wide information systems and technologies. Other responsibilities include research, development and application of new information system technologies to support the goals of managing and operating the organization.

Education

• Florida Agricultural and Mechanical University

  Political Science and Government

• Baylor University

  Health/Health Care Administration/Management