Eric Nelson Francis
Lean Six Sigma White Belt | Process Improvement Enthusiast
- Role
- Roc Specialist at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Eric Nelson Francis
MBA HR Student (20••••22)Activity seeking an internship/job opportunity to kick start…
Experience
Roc Specialist
Oct 2022 — Present · Hyderabad, IN
I am an experienced professional with a strong background in EU transportation network operations, having started as a Process Specialist in validation and invoicing. Over the years, I\'ve advanced to a Subject Matter Expert role, where I\'ve driven operational improvements that resulted in cost savings and enhanced carrier experiences. With a focus on automation, I\'ve developed macro-based tools to streamline processes, reduce manual effort, and improve validation efficiency. Additionally, I manage a team of 15, handling responsibilities from onboarding to training and operational support.As I continue to grow in my career, I aim to build on my analytical expertise by leveraging data-driven insights to enhance efficiency and drive cost-saving initiatives. My goal is to evolve into a strategic leadership role where I can lead cross-functional team,spearhead large-scale operational improvements, and integrate advanced automation technologies to streamline business processes. I am passionate about team development and aim to foster a high-performing, collaborative environment that aligns with broader organizational objectives. Ultimately, I seek to become a trusted strategic partner, influencing key business decisions and driving long-term operational excellence.
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