Eric Mosby
Service Desk Manager @Arma Global Corporation, A General Dynamics Company
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WORK HISTORY
Service Desk Manager @Arma Global Corporation, A General Dynamics Company
Tampa/St. Petersburg, FL, US
Manage all activities related to the staffing and operations of assigned employeesAct as a primary interface for both internal and external customersCoordinates priorities with numerous functional areas to ensure timely resolution ofcustomer issues and problemsDirect team in recognizing, identifying, isolating, and resolving problemsTake initiative to adapt to changing requirements and provide top level serviceParticipates in special projects as required
EDUCATION
Campbell University
Bachelor of Applied Science
Community College of the US Air Force
Associate of Arts and Sciences (A.A.S.)
Villanova University
Essentials of Project Management Certification
Liberty University
Masters of Art
SKILLS
ABOUT ERIC MOSBY
With a steadfast commitment to excellence, ARMA Global Corporation benefits from my…
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