Eric McIver

About Eric McIver

As the Director of Program Management for Global Partner Solutions at Lumen Technologies, I lead the development and execution of programs that enable the sales organizations and the partner community to achieve long-term success in the marketplace. With years of experience in business operations, strategy, program management, and chief of staff roles, I have a passion for business transformation, strategic alignment, and enablement with sales teams.My core competencies include sales analysis, business operations, sales management, program management, cross-organization coordination, channel partner contract strategy, and policy development & management. I also have a strong focus on creating a collaborative culture of high employee engagement, growth mindsets, and accountability. I am proud to be part of Lumen Technologies, a global leader in integrated network, edge cloud, security, and communication services. I am family-centered, with an enthusiasm for cooking and youth sports development.

Experience

1. Director Program Management - Partner Programs and Operations for Global Partner Solutions

   Lumen Technologies

   Oct 2021 — Present · Seattle, WA, US

   Eric\'s focus is with Partners in the Indirect Channel Partner Program and across all Global Partner Solutions.Eric\'s role is to initiative, develop, and execute programs that enables the Partners and Internal Channel teams to achieve long term success with Lumen in the marketplace. Key areas of practice include strategy, program management, enablement, cross-organization coordination, channel partner contract strategy, partner system and tool access, training, policies & management, and chief of staff/business operations. Eric reports to the SVP of Global Partner Solutions. The internal organization consists of 300 employees; the external organization consists of of Partners. The organization is responsible for $34M in annual sales contribution and $1.2B in annual revenue.Additional business segments Eric\'s role has been part of in this role: Hyperscale, System Integrators, East Region Large Enterprise, Financial Services, Mid Markets.

Education

• Highline College

  Business Administration and Management, General

• University of Phoenix

  Bachelor's of Science, Business

  2014 — 2017

Skills

• Marketing
• Sales Analysis
• Customer Relationship Management (Crm)
• Recruiting
• Microsoft Excel
• Headcount Management
• Sales Process
• Solution Selling
• Retail
• Microsoft Office
• Sales
• Microsoft Word
• Salesforce.com
• Account Management
• Telecommunications
• Enterprise Software
• Sales Management
• Direct Sales
• Loss Prevention
• Quota Setting
• Budget Process
• Co-Location
• Customer Retention
• Crm
• Product Marketing
• Mpls
• Customer Satisfaction
• Customer Experience
• Lead Generation