Eric Mata
Director, Operations at Ally Financial
- Role
- Director, Operations at Ally
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Eric Mata
Accomplished leader and Operations professional with expertise in leading organizations to excel in financial return, KPI/metrics management, defect management, and strategic planning. Known for taking a “hands-on, roll-up-your-sleeves” approach to problem solving, establishment of process controls in start-ups and established corporations.Leadership experience in Fortune 500 corporations. Distinctive leadership skills in talent development, process optimization, and raising the bar on customer service delivery. Keen ability to influence strong employee engagement cultivating values driven winning culture.
Experience
Director, Operations
Oct 2023 — Present · Dallas-Fort Worth, TX, US
Contract Processing Department Leadership- Internal Funding & Supplier Operations
Education
University of Phoenix
Bachelor's degree, Business Management
Skills
- Call Centers
- Negotiation
- Microsoft Office
- Compliance Operations
- Business Process
- Management
- Team Building
- Business Process Improvement
- Strategic Planning
- Vendor Management
- Team Leadership
- Forecasting
- Business Strategy
- Credit
- Process Improvement
- Risk Management
- Leadership
- Insurance
- New Business Development
- Customer Service
- Operations Management
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