Eric
Security+ Candidate | Network Engineer | BS in Computer Science
- Role
- Information Technology Analyst at Cyber Guardian Consulting Group, Llc
- Location
- Staten Island, NY, US
- LinkedIn followers
- 500 followers
About Eric
Associate DevOps Engineer with a background in network engineering, automation, and cloud…
Experience
Information Technology Analyst
Cyber Guardian Consulting Group, Llc
Sep 2025 — Present
Manage user lifecycle across Active Directory, Entra ID (Azure AD), and Microsoft 365 Admin Center, including account provisioning, role/permission assignment, mailbox configuration, and secure onboarding via Microsoft SSO-Administer access and account management for the Ensora TenEleven EHR platform, including clinician onboarding/offboarding, credential resets, and troubleshooting login issues-Support and maintain the eClinicalWorks (eCW) healthcare IT suite, handling user account creation, password resets, account unlocks, and onboarding/offboarding workflows-Provide remote technical support using secure RMM tools to diagnose and resolve issues involving applications, operating systems, and the Microsoft Office suite, while delivering clear communication and timely follow-ups to ensure a positive user experience.
Education
Hunter College
Bachelor of Arts - BA
2017 — 2022
NPower
Information Technology
2024 — 2024
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