Eric Shields

About Eric Shields

I am an enterprise risk and controls executive with more than 15 years of experience strengthening governance, regulatory readiness, and operational resilience within complex financial institutions.My focus is simple: make risk visible, actionable, and aligned to business strategy.I have led first-line risk and controls functions across technology and operational domains, building scalable frameworks that improve control effectiveness, enhance transparency, and support disciplined risk appetite execution. My work spans enterprise risk reporting, RCSA governance, KRI development, remediation oversight, and regulatory engagement.I regularly partner with executive leadership, Boards of Directors, and Risk Committees to translate systemic risk themes into clear, strategic decisions. I have served as a primary liaison during regulatory examinations and have helped drive sustainable remediation of findings while strengthening long-term governance structures.While I began my career in audit and analytics, my trajectory has centered on enterprise risk leadership. I am particularly interested in roles focused on strategic risk management, operational risk governance, first-line controls leadership, and enterprise risk program design.I believe effective risk management is not about documentation. It is about clarity, accountability, and enabling confident growth.

Experience

1. Managing Director, Front Line Controls Office

   Webster Bank

   Jan 2025 — Present

   Lead enterprise first-line risk and controls governance across 12 business units, strengthening risk visibility, risk appetite execution, and regulatory readiness. Design and operationalize scalable risk frameworks that improve control reliability, enhance transparency to executive leadership, and support effective engagement with the Board of Directors and Risk Committee. Partner across all lines of defense to identify systemic risk themes, drive remediation, and reinforce sustainable governance structures.

Education

• Roger Williams University

  Bachelor of Science (BS), Accounting

  2005 — 2009

Skills

• Service Delivery
• Management
• Internal Audit
• Sarbanes-Oxley Act
• Auditing
• Internal Controls
• Business Process Improvement
• Microsoft Excel
• Analysis
• Risk Management
• Financial Reporting
• General Ledger
• Process Improvement
• Leadership
• Accounting
• Vendor Management
• Financial Analysis
• Account Reconciliation
• Finance