Eric Kirsch
Project Manager, Service Delivery at Crown Castle
- Role
- Project Manager, Service Delivery at Crown Castle
- Location
- Poughkeepsie, NY, US
- LinkedIn followers
- 500 followers
About Eric Kirsch
A Customer Liaison Professional, proficient in Account Management, Project Delivery and Operational Support, within the Telecommunications Fiber industry. Highly Motivated and results-driven individual providing full communication solutions with high level support. Proven ability to support vendors, customers and lead teams that positively impact revenue, customer satisfaction, retention, service delivery and efficiency.Specialties: Strong written/verbal communication and presentation skills, competitive analysis, solutions selling, customer relations, customer service, vendor support, project management and telecommunications (fiber/small cell).
Experience
Project Manager, Service Delivery
Jun 2020 — Present · Poughkeepsie, NY, US
Education
SUNY Brockport
Bachelor of Business Administration - BBA
1993 — 1995
State University of New York at Delhi
Business Administration
1991 — 1993
State University of New York College at Brockport
Bachelor of Science
1993 — 1995
Manhattanville University
MAT
2006 — 2009
Skills
- Unified Communications
- Broadband
- Call Center
- Competitive Analysis
- Selling
- Project Management
- Sip
- Solution Selling
- Troubleshooting
- Direct Sales
- Sales Process
- Sales Operations
- Customer Retention
- Professional Services
- Customer Service
- Sales Management
- Telecommunications
- Metro Ethernet
- Customer Satisfaction
- Cold Calling
- Lan-Wan
- Mpls
- Wan
- Pri
- Ethernet
- T1
- Call Centers
- Ip
- Sales Engineering
- Internet Services
- Saas
- Network Design
- Sip Trunking
- Hosted Services
- Managed Services
- Ds3
- Co-Location
- Salesforce.com
- Wireless
- Cloud Computing
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