Eric Jensen
Senior Director @ J.D. Power | Customer Experience Expertise
- Role
- Senior Director - Banking & Payments at JD Power
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Eric Jensen
With over 25 years in market research, consulting, and business development, I specialize…
Experience
Senior Director - Banking & Payments
Aug 2022 — Present · Philadelphia, PA, US
Provide business development and strategic consulting for select banking and payments clients. As the primary source of competitive intelligence, my goal at JD Power is to help my clients optimize every customer interaction.
Education
Fairleigh Dickinson University
Masters - MPA Government
Fairleigh Dickinson University
Bachelor of Arts (B.A.)
Rutgers University
Ph.D. abd
Skills
- Spss
- Survey Design
- Customer Relationship Management (Crm)
- Sales
- Qualitative Research
- Quantitative Research
- Marketing Research
- Strategic Partnerships
- Competitive Analysis
- Customer Experience
- Crm
- Business Development
- Market Analysis
- Market Research
- Customer Insight
- Analytics
- Strategy
- Competitive Intelligence
- Marketing Strategy
- Analysis
- Primary Research
- Data Analysis
- Segmentation
- Management
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