Eric Fuehrer
Senior Configuration Engineer @Liberty Mutual Insurance
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WORK HISTORY
Senior Configuration Engineer @Liberty Mutual Insurance
Tampa, FL, US
Analyze and configure software, applications and programs.• Modify, test, maintain and enhance existing programs.• Analyze complex technical problems and provide / implement solutions.• Coordinate with business to implement systematic workflow rules.
EDUCATION
University of Rochester
Economics
ABOUT ERIC FUEHRER
At Liberty Mutual Insurance, my role as Senior Configuration Engineer centers on streamlining software and application configurations, enhancing system efficiency, and resolving complex technical issues. Our team has successfully implemented systematic workflow rules, directly contributing to the optimization of business processes. With a Certified ScrumMaster credential and expertise in business systems analysis, my approach to problem-solving is methodical and user-centric.Previously at LanceSoft, Inc, I orchestrated vendor implementations and coordinated cross-functional teams to maintain robust IT service desk operations. My contributions included managing Agile backlog projects and leading retrospective team meetings, ensuring continuous improvement within our processes. This experience has honed my skills in process architecture and non-functional requirements, reinforcing my commitment to delivering high-quality IT solutions in the insurance industry.
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