Eric Franklin
Senior Customer Success Manager at GitLab
- Role
- Senior Customer Success Manager at GitLab
- Location
- Holland, MI, US
- LinkedIn followers
- 500 followers
About Eric Franklin
Graduated with honors from Texas State University with a BBA in Finance-Was on Dean\'s List 6 out of 8 semesters-Was admitted into Beta Gamma Sigma, the highest honor that can be bestowed upon a business major.Specialties: Extensive customer service experience in a variety of fields, troubleshooting skills in enterprise and database related software, learning complex technology concepts and putting them to practice.Software Experience: Linux, Mac OSX, Microsoft Office applications, JIRA, Confluence, Postgres SQL, MySQL, IdentityIQ, VMWare, VirtualBox, some knowledge of Java and Python, and knowledge in many other applications.Volunteer Work: Stage Crew at South by Southwest, Bike Assembly at YellowBike, Mission Work for First Methodist Church Round Rock
Experience
Senior Customer Success Manager
Apr 2024 — Present · Holland, MI, US
Education
Texas State University
BBA, Finance
2006 — 2010
Skills
- Leadership
- Microsoft Word
- Team Leadership
- Management
- Microsoft Office
- Customer Engagement
- Powerpoint
- Microsoft Excel
- Mac
- Cloud Computing
- Software as a Service (Saas)
- Social Networking
- Customer Service
- Os X
- Mac Os X
- Access
- Saas
- Enterprise Software
- Sap
- Java
- Linux
- Social Media
- Salesforce.com
- Business Finance
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