Eric Foard
Staff Software Engineer @Workramp, A Learning Pool Company
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WORK HISTORY
Staff Software Engineer @Workramp, A Learning Pool Company
Identifying business-critical gaps, architecting solutions, and building AI-focused systems across a 15-person engineering org. Addressed Key Prospect Objection: Identified HRIS integration as a leading barrier in analysis of lost deals. Built POC and led implementation of Merge.dev integration platform, delivering 60+ HRIS integrations. Influenced $500K+ in new ARR and became key differentiator vs competitors. Shipped AI-Powered Product Features: Architected vector embedding/RAG infrastructure (PostgreSQL, PGVector) for \"AI Answers\" feature, enabling natural language queries across training content. Developed POC and socialized solution internally. Addresses key customer feedback around content discoverability. Addressed Key Renewal Risk: Identified reporting as critical gap for prospects and churned customers ($250K in directly attributable closed/lost deals). Partnered with Omni Analytics to ship embedded analytics. Addressed ~20 open reporting feature requests, eliminated ~700 hours/year of custom report building, and routinely cited as competitive advantage in renewals and new deals. Eliminated Engineering Bottleneck: Re-architected CI/CD infrastructure, saving ~$200K annually in developer productivity while reducing deployment time by 25%. Accelerated Integration Onboarding: Designed standardized external data integration pattern enabling rapid native integration development for HubSpot, Lattice, and several other tools. Team Leadership: Provide mentorship and architectural guidance across the engineering org, leading design reviews and setting technical standards across teams.
EDUCATION
University of California, Berkeley
Bachelor of Arts (B.A.), Rhetoric
The University of British Columbia
Bachelor of Computer Science, Computer Science
SKILLS
ABOUT ERIC FOARD
As a product-minded Software Engineer, I aim for maximum quality in both engineering…
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