Eric Fletcher
Scrum Master & People Leader
- Role
- Senior Scrum Master at Centene Corporation
- Location
- Hillsboro, OR, US
- LinkedIn followers
- 500 followers
About Eric Fletcher
Scrum Master with 15+ years of experience blending Agile leadership across healthcare…
Experience
Senior Scrum Master
Jan 2023 — Present · St Louis, MO, US
Facilitate Agile ceremonies with a high-visibility group of teams, which is creating an application that will return in claims the company had overpaid * Coach the leaders and team members on the best Agile practices * Collaborate and coach Product Owners on their role and responsibilities on an Agile team * Collect and report metrics and progress to leadership * Aid team in establishing support processes and communication channels
Education
DeVry Institute of Technology
Bachelor of Science (B.S.)
2001 — 2002
Otterbein College
Bachelor
1988 — 1992
The Ohio State University
Master of Education - MEd
Skills
- Business Process
- Microsoft Word
- Human Resources
- Information Technology
- Analysis
- Time Management
- Vendor Management
- Word
- Visio
- Customer Relationship Management (Crm)
- Powerpoint
- Lotus Notes
- Sap
- Account Management
- Change Management
- Microsoft Office
- Sales
- Agile Methodologies
- Management
- Atlassian Jira
- Project Management
- Documentation
- Microsoft Sql Server
- Strategy
- E-Commerce
- Business Analysis
- Scrum
- Teamwork
- Coaching
- Team Management
- Saas
- Vendor Relations
- Leadership
- Sales Operations
- Customer Service
- Customer Satisfaction
- Confluence
- Call Centers
- Customer Relations
- Process Improvement
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