Eric Ekobeni
Another day, another blessing!
- Role
- VP Business & Data, Sr Manager at City National Bank
- Location
- Middletown, DE, US
- LinkedIn followers
- 500 followers
About Eric Ekobeni
Over 10 years of experience in Customer Service and 8+ years of experience in Call Center environment. Extensive experience in managing quality issues, training, monitoring, coaching, motivating and maintaining a good morale among employees. Good experience providing necessary support to call floor management to meet KPIs by generating forecast, schedule, and budget models that match the needs of each specific program. Excellent time management, analytical, verbal, and written communication skills
Experience
VP Business & Data, Sr Manager
Dec 2024 — Present · US
Education
Penn State Smeal MBA Program
Master of Business Administration - MBA
2017 — 2020
Community College of Philadelphia
A.S. Business Management
2011 — 2013
Yaounde I University
BS Mathematics
1992 — 1996
Penn State University
BS Business Management
2013 — 2016
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