Eric Crawford
Restaurant General Manager @Gaylord Palms Resort & Convention Center
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WORK HISTORY
Restaurant General Manager @Gaylord Palms Resort & Convention Center
Kissimmee, FL, US
EDUCATION
University of Central Florida
Restaurant Management and Beverage operations, Hospitality Administration/Management
ABOUT ERIC CRAWFORD
As a Restaurant General Manager at Gaylord Palms Resort & Convention Center, I oversee the daily operations of the restaurant, bar, and catering services, ensuring quality, efficiency, and customer satisfaction. I have more than four years of experience in managing food and beverage operations in the hospitality industry, with a focus on restaurant management and beverage operations.In my current role, I work with a team of over 50 staff members, providing training, coaching, and feedback, as well as managing payroll, labor, and inventory. I also collaborate with the executive chef, the sales and marketing team, and the convention services team to plan and execute catering events for large groups and corporate clients. I am skilled in using spreadsheets and software tools to track and analyze performance, revenue, and expenses. My goal is to deliver exceptional dining experiences for our guests and create a positive and productive work environment for our staff.
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