Eric Contreras

About Eric Contreras

As an independent insurance business owner and agent, I have been leading a successful…

Experience

1. Agent Owner

   Farmers Insurance

   Aug 2000 — Present

   Spearhead management and operations of successful insurance business as independent contractors, building and maintaining a book of business(50% personal lines & 50% Commercial). • Devise and provide optimized programs and cultivate strong client relations to enhance customer loyalty and retention. • Orchestrate strategic business planning and marketing to drive sales and business growth; average growth for a typical agency is 5%, some years we were able to achieve 10-15% growth through target marketing, networking. • Mobilize, train, and lead a team of three customer service and two sales staff. • Ranked in Top 5% of California Sales Agents by Farmers Insurance, on a consistent basis. • Amplify mentoring and training of new agents for the local District Office; coach and mentor up to 30 agents as well as mentor five of my own employees to go on and open their own agencies. • Perform all administrative activities including for accounting, and payroll. • Coordinate and participate in weekly staff meetings to ensure achievement of sales goals. • Safeguard the provision of an excellent customer service experience to new and existing clients. • Oversee client portfolios and conduct in person annual portfolio reviews.

Education

• UCLA

  Bachelor of Science (BS)

  1990 — 1995

Skills

• Casualty Insurance
• Workers Compensation
• Fixed Annuities
• Casualty
• Whole Life Insurance
• Customer Service
• Umbrella Insurance
• Life Insurance
• Property & Casualty Insurance
• Health Insurance
• Marketing
• Homeowners
• Sales Management
• Insurance
• Commercial Insurance
• Commercial Lines
• Underwriting
• General Insurance
• Team Building
• Term Life Insurance
• Renters
• Sales
• Liability
• Claim