Eric C.

About Eric C.

Hyper-scale cloud deployment and unyielding data privacy are often treated as opposing…

Experience

1. Executive Advisor for Cyber Security, Grc, & Privacy

   Genesys

   Nov 2013 — Present · Raleigh, NC, US

   Product CISO for Genesys Cloud, a multinational B2B SaaS offering Built a global information security and compliance program, scaling from a Startup Cloud Native company to $1bn ARR enterprise.Managed budgets for travel, compliance audits, third party software and SaaS, as well as headcount. Aligned Cyber Security & GRC to the R&D division from greenfield to ensure security was part of the SDLC before \'shift left\'. Developed and maintained risk management and risk assessment program. Forged close relationships with CLO and Chief Privacy Office. Partners in Privacy by Default and Design. Managed agile processes using Jira, Confluence, and real time collaboration tools to track work and integrate incident response with teams throughout Genesys. Reduced MTTR by 30%. Developed security-first, DevSecOps mindset and implemented security automation, increasing resiliency of security architecture and driving uniform processes. Identified requirements that could be built in-house. Built consensus through negotiation across multiple teams and company divisions for cyber security and compliance improvement initiatives. Met 100% of Product Management compliance certification goals year over year. Led the team designing the cloud security solution to meet both real security and regulatory requirements. Implemented tactical training to address requirements Built and managed a 40-person security and GRC team: Security Architects, DevSecOps, PenTest, Account Management, Endpoint, Risk. Evangelized company security and compliance controls and standards to customers and prospects, serving as a trusted security expert. Strong communicator, built lasting relationships with customer CISO and security teams. Supervised selection and Implementation SAST and DAST into the pipeline. Formal project management system utilizing Atlassian tools Mentor and trained personnel from junior through senior roles.

Education

• Ashford University

  BA, Sociology and Education

  2008 — 2010

• Harvard University

  HLS2X: Contract Law: From Trust to Promise to Contract, HLS2X: Contract Law: cert https://courses.edx.org/certificates/2d08d6486bd24a9b9a64c1550b6d49a8

  2017 — 2017

• Rochester Institute of Technology

  Certificate of Achievement https://courses.edx.org/certificates/612a239fe2574891b06c2130a7535f2a, Forensics