Eric Chou
Senior Business Analyst @Living Spaces Furniture
Signup · Get unlimited contacts
WORK HISTORY
Senior Business Analyst @Living Spaces Furniture
Played a pivotal role in supporting the retail department during AX2012 R3 implementation. • Captured and identified key business requirements while documenting existing processes throughout the implementation project• Created numerous business process flows to help display and understand the complexities of the business.• Played a key role representing retail during UAT testing and coordinating/facilitating the testing across multiple departments • Helped coordinate, document and troubleshoot the issues that come up during UAT testing for retail.• Became a focal support point (tier 2) for CRM 2015. • Created numerous business processes and configurations to improve efficiencies and reduce errors within CRM 2015 for the Guest Services department.• Written numerous Business requirement documents, identifying current process, stake holders, and proposed process for the business.• Assisted in analyzing business process and gathering requirements for different retail projects
EDUCATION
University of California, Irvine - The Paul Merage School of Business
Master of Business Administration (M.B.A.)
SKILLS
ABOUT ERIC CHOU
Senior Business Analyst at Living Spaces Furniture
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.