Eric Chapman
- Role
- Field Service Supervisor at Thermo Fisher Scientific
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
About Eric Chapman
Seasoned Field Service Engineering Leader with 30+ years of success driving operational…
Experience
Field Service Supervisor
Sep 2011 — Present
I was the Field Service Supervisor from 2012 until 2018. Supervising Eastern USA field service personnel providing installation, product training, maintenance, and repair of check weigh, metal detectors, and X-ray inspection equipment as well as assist with promoting service agreements • Primary objective is keeping the customers happy so they continue to purchase our products and services • Responsible for personnel scheduling, training & as needed international training, managing…
Skills
- Business Process Improvement
- Team Leadership
- Instrumentation
- Continuous Improvement
- Lean Thinking
- Customer Satisfaction
- Electronics
- Customer Service
- Microsoft Office
- Management
- Maintenance
- Preventive Maintenance
- Field Service
- Microsoft Excel
- Automation
- Manufacturing
- Maintenance & Repair
- Process Improvement
- Troubleshooting
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