Eric Capponi

About Eric Capponi

My passion is applying technology, ingenuity, and creativity to solve complex problems and build business value. I do this while engaging and connecting with internal and external customers in multinational and multicultural environments because when it comes down to it, it is about people, not just technology. Diverse experience in enterprise-class IT environments provides me with a broad understanding across technology boundaries and aids me in creating effective solutions. It is my belief that a person’s value to an organization or team is based on their knowledge, experience, and capabilities. By sharing these attributes and helping others to develop them, they multiply their value. My value to an organization lies not in just what I know, but how much I share with others and what new capabilities I can develop, my superpower is learning.

Experience

1. Principal Technical Account Manager

   New Relic

   Jun 2024 — Present

   Understand the business issues and goals of the customer, how their technology stack impacts these aspects, and aid them by applying observability solutions to address these specific scenarios.

Education

• Thomas Edison State University

  Master of Business Administration - MBA, Data Analytics

  2017 — 2018

• Thomas Edison State University

  Bachelor’s Degree, International Business

  2015 — 2016

• Thomas Edison State University

  Associate’s Degree, Business Administration, Management and Operations

  2014 — 2015