Eric C.

About Eric C.

HR and People Operations Leader with nine years of progressive experience across private, state, and federal sectors. Currently leading workforce operations within a manufacturing environment, overseeing multi-site recruitment, employee relations, compliance strategy, and workforce planning initiatives. Extensive background in multi-state payroll and benefits administration, including complex regulatory environments such as California, with strong interpretation and application of FLSA, ADA, EEO, FMLA, OSHA, Workers Compensation, and wage and hour compliance.Experienced in full-cycle HR operations including talent acquisition strategy, performance management, disciplinary actions, policy development, employee handbook revisions, vendor relations, union and collective bargaining exposure, and insurance claims management. Advanced proficiency in enterprise HRIS platforms including SAP SuccessFactors, PeopleSoft, ADP Workforce Now, Paycom, and UKG, with demonstrated ability to optimize systems for reporting, compliance tracking, and workforce analytics.Recognized for leading complex employee relations investigations, managing performance improvement plans, corrective and administrative actions, and conducting termination proceedings with executive-level documentation standards and risk mitigation oversight. Strong background in leadership coaching, conflict resolution, and training initiatives designed to elevate managerial capability and organizational performance.

Experience

1. Human Resources Business Partner

   YKK AP America Inc.

   Dec 2025 — Present · Dublin, GA, US

   Rapidly achieved proficiency in SAP SuccessFactors Recruiting and Employee Central, managing requisitions, applicant tracking, onboarding transactions, job codes, and pay progression scales• Managed 30 to 50 concurrent requisitions and 150 to 300 applicants per hiring cycle, leading full cycle recruitment from sourcing through orientation• Designed and optimized requisition approvals, interview workflows, and hiring processes to improve efficiency and compliance• Conducted structured interviews as HR representative and developed interview guides; coached hiring managers on behavioral interviewing and candidate evaluation standards• Administered ClearStar background checks, monitored compliance, reviewed results, and coordinated hiring decisions• Utilized UKG to manage timekeeping, review timecards, validate attendance, and analyze absenteeism and tardiness trends for employee relations investigations• Advised managers using attendance and performance data to support corrective action and policy application• Provided guidance to employees on schedules, pay, time entry, and attendance expectations; escalated complex payroll, tax, and benefits issues as appropriate• Partnered with payroll and benefits teams to address compensation, FMLA, leave administration, and wage and hour inquiries• Led employee relations investigations from intake through resolution, conducting interviews, reviewing documentation, assessing risk, and advising leadership• Conducted termination meetings and managed offboarding including separation notices, system updates, and final pay coordination• Collaborated with senior leadership to align workforce planning, hiring priorities, and budget considerations with operational needs

Education

• Walden University

  Doctor of Philosophy - PhD, Health Services Administration

• Georgia State University

  Master of Science - MS, Health/Health Care Administration/Management

• University of Alabama at Birmingham

  Bachelors of Science, Public Health