Eric Brinkman

About Eric Brinkman

I’m a solution-driven professional who enjoys influencing company results and the customer’s experience through forward-thinking technology application. I bridge technical requirements and business goals to deliver solutions that exceed user expectations, while strengthening business operations and performance.Known for my strong communication skills and approachability, I deeply enjoy building relationships with and helping others. At New York Life, I’ve played a key role in identifying and addressing systems performance and user needs across cloud and legacy systems. My work has improved efficiency, streamlined workflows, and advanced collaboration between business and technology teams. People describe me as a naturally outgoing and thoughtful leader. I thrive on solving problems and supporting collaboration, and I value accessibility, inclusion, and creating technologies that work for everyone. I’m also a strong business, creative, and technical writer who enjoys sharing insights, giving presentations, and mentoring others.When I’m not working, I’m an avid runner and long-time advocate for the blind community. I believe in continuous growth, teamwork, and helping others succeed through innovative and inclusive solutions.If you’re looking for someone who brings energy, integrity, and curiosity to technology and collaboration, I’d love to connect.Areas of Expertise:Program Delivery | Project Execution | Cloud Solutions & Systems Integration | Presentation Delivery | Technology DemosStakeholder Engagement | Relationship Development | Requirements Gathering | User Story Development | Solutions ArchitectureAgile & Waterfall Methodologies | Design Documentation | Issue Resolution | Compliance Management | Training & MentorshipTeam Guidance | Public SpeakingTechnology Skills:Programming: Python, Java, C++, Cobol, PL/ICloud & Infrastructure: AWS (Lambda, S3, CloudWatch), PostgreSQLDevelopment: Git, Rally, JIRAMethodologies: Agile (Scrum), WaterfallDocumentation: User Stories, Technical Specifications, Business RequirementsLegacy Systems: Mainframe Systems, Transaction Processing, JCL ProgrammingCollaboration & Productivity: Microsoft Office Suite/365 (Word, Excel, PowerPoint, Teams), Google Workspace (Docs, Meet), Zoom, Webex, Jira, Rally, ChatGPT, Claude Code

Experience

1. Cloud Engineer

   New York Life

   Aug 2022 — Present · New York, NY, US

   Architected and implemented a scalable notification system using AWS Lambda and Simple Storage Service, improving agent response time to customer updates by 40%.Designed and developed a collaborative agent team database system using PostgreSQL and Python, enabling new business model implementation.Lead technical discussions with stakeholders to align cloud solutions with business objectives

Education

• Marist College

  Bachelor's Degree

Skills

• Sql
• Visio
• Jcl
• Software Development
• Microsoft Office
• Java
• Microsoft Excel
• Cobol
• Pl/I
• Public Speaking
• Analysis
• Leadership
• Html