Eric Bookbinder
Senior Azure Cloud Engineer at Microsoft | US & EU (Italian) Dual Citizen
- Role
- Senior Azure Cloud Engineer at Microsoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Eric Bookbinder
My career has been varied in terms of technologies, companies, and challenges. I’ve…
Experience
Senior Azure Cloud Engineer
Jun 2024 — Present · Las Colinas, TX, US
As part of a collaborative team, I serve as a primary support and engineering contact, working closely with colleagues to ensure a high-quality Azure support experience for our customers. Together, we drive the resolution of complex, critical problems and support key workloads on Azure. Acting as a collective voice of the customer, we escalate issues and advocate for platform and support improvements across the organization.• Collaborate as a subject matter expert in Kubernetes and Azure container technologies, sharing knowledge across teams.• Work with peers to conduct detailed root cause analyses and translate findings into opportunities for service and process improvements.• Partner across teams to prioritize and resolve complex, high-impact customer issues.• Support complex escalations through joint impact assessments and coordinated response strategies.• Conduct health checks in collaboration with team members to ensure customer environments are optimized and production-ready.
Education
Naveen Jindal School of Management, UT Dallas
Masters of Science, Information Technology Management
2010 — 2012
Naveen Jindal School of Management, UT Dallas
Master of Business Administration (MBA)
2014 — 2015
Mays Business School - Texas A&M University
Bachelors of Business Administration, Management Information Systems
2003 — 2007
Skills
- Active Directory
- Windows Server
- Information Security
- Servers
- Enterprise Architecture
- Security Management
- Project Management
- Mapr Administration
- Windows
- Sharepoint
- Technology Change Management
- Windows Server 2003
- Business Analysis
- Vmware
- Microsoft Sql Server
- Software Documentation
- Sdlc
- Data Analysis
- Windows Server 2008
- Sql
- Visio
- IT Strategy
- Disaster Recovery
- Cissp
- Vmware Esx
- Iis
- Troubleshooting
- Informatica Bde Administration
- Business Process Improvement
- Information Technology
- Essbase
- Process Improvement
- Server Backups
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