Eric Boehner
Senior Itsm Process Owner @Axel Springer
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WORK HISTORY
Senior Itsm Process Owner @Axel Springer
Berlin, DE
As a Senior ITSM Process Owner at Axel Springer, I am responsible for owning, managing, and continuously improving the company’s core IT Service Management (ITSM) processes. My role is built around ITIL best practices and supports the digital operations that power major media brands such as WELT and BILD.As AI continues to impact our industry more than many others, having a strong and reliable IT backbone is essential. The future of digital content creation is rapidly evolving, and we are committed to enabling and supporting this transformation. We will also see a significant shift in how processes are managed today—moving toward increased automation and smarter workflows.Large platforms like ServiceNow, Atlassian, and Microsoft offer powerful capabilities that will help take our IT landscape to the next level and ensure we stay ahead in an increasingly digital and AI‑driven world.
EDUCATION
Rīgas Tehniskā universitāte (Riga Technical University)
Wirtschaftsinformatik
Rīgas Tehniskā universitāte (Riga Technical University)
Exchange Student, Business/Managerial Economics
ABOUT ERIC BOEHNER
Apart from my passion of travelling the world to get in touch with locals to build awareness for a globalized world, I believe in Start Ups and new concepts to create a better world. Using digital technologies is the key to change business models and increasing revenues.
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