Eric Belcastro
Inside Account Executive - Healthcare | SHI
- Role
- Pubsec Inside Account Executive - Healthcare at SHI International Corp.
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Pubsec Inside Account Executive - Healthcare
Apr 2023 — Present · Somerset, NJ, US
Onboarded and managed 15+ healthcare clients, ensuring seamless transition and satisfaction through tailored onboarding processes and ongoing support- Maintained business relationship with inherited customers who have worked with SHI for up to fifteen years- Conducted regular business reviews to identify opportunities for improvement in IT solutions, driving customer satisfaction and retention- Provided exceptional customer support to IT Managers and C-level executives, resolving issues promptly and effectively- Achieved consistent sales success, exceeding quotas and revenue targets by 335% in a top month, contributing significantly to the growth of SHI\'s healthcare segment- Exceeded quota in first calendar year at 129%- Proactively identified and pursued new business opportunities, leveraging consultative sales strategies and strong industry knowledge to expand the client base- Collaborated with cross-functional teams to deliver comprehensive IT solutions tailored to the unique needs of healthcare organizations, including EHR systems, telemedicine platforms, and cybersecurity measures- Ensured compliance with healthcare regulations such as HIPAA, HITECH, and GDPR, advocating for best practices in data security and patient privacy- Built and maintained a robust sales pipeline, tracking opportunities from lead generation to closing- Cultivated strong relationships with partners to cross-sell and identify additional opportunities- Prepared weekly forecasts and analyzed client data to identify trends, upselling opportunities, and potential risks- Stayed up-to-date on industry trends and emerging technologies to provide valuable insights to clients- Pulled in appropriate technical resources to conduct assessments and address specific IT challenges faced by healthcare clients- Designed and implemented customized IT solutions to improve healthcare delivery and patient outcomes.
Education
Seton Hall University
Bachelor's degree, Marketing
2016 — 2019
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