Eric Barish
Information Technology Executive/Managing Director - Network, Telecom and Contact Center Engineering
- Role
- AVP - IT - Network, Telecom and Security Engineering at PenFed Credit Union
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Eric Barish
Global IT/Network infrastructure professional and Procurement leader with diverse expertise in negotiating, acquiring, implementing and managing critical and high availability networks and systems for Financial, Managed Services, Pharma and BPO organizations. Specific specialties within the Telecommunications/network/software/hardware/specialized services arena. Proficiency with SaaS / hosted solution delivery models, contact center technology and data center space. Well versed in multi-national operations, supplier/BPO/vendor management and organizational leadership.Significant expertise in- Best practices deployment and management of voice / data networks / data center assets / contact center technology and network administration- Technology asset / service procurement- Technical staff and department leadership- Vendor management- Contact center technology and operations- Financial institution regulatory compliance- Telecom Expense Management (TEM)- Near / distant shore BPO management (APAC/EMEA/CALA).
Experience
AVP - IT - Network, Telecom and Security Engineering
Mar 2024 — Present · Philadelphia, PA, US
Division Executive for Enterprise Network, Telecom and Telephony services.
Education
Fox School of Business at Temple University
Bachelor of Business Administration (BBA), Finance/Economics
La Salle University
Master of Business Administration - MBA, Business Systems and Analytics
2019 — 2026
Skills
- Expenses
- Managed Services
- Project Planning
- Wan/Lan Design and Deployments
- Call Center Technolology and Implementations
- Call Center
- Strategy
- Customer Satisfaction
- IT Strategy
- Process Improvement
- Financial Modeling / Budgeting
- Change Management
- Technical Department Leadership
- Cloud Computing
- Networking
- Information Technology
- Contract Negotiation
- Data Center
- Server / Storage Deployment / Management
- Avaya / Nortel Platform Fluency
- Negotiation
- Near Shore/ Distant Shore Call Center Operations
- Avaya
- Management
- Data Center Infrastructure
- Iasta Smartsource - Srm
- Sourcing
- Vendor Management
- Telecommunications Expense Managment
- Business Analysis
- Business Strategy
- Crm
- Itil
- Call Centers
- Telecommunications
- Infrastructure Management
- Enterprise Software
- Executive Management
- Disaster Recovery
- Ccna - 2011
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