Eric Norton
Google Workspace Support and CSM Lead
- Role
- Google Workspace Support and Csm Lead at Atos
- Location
- Saratoga Springs, NY, US
- LinkedIn followers
- 500 followers
Experience
Google Workspace Support and Csm Lead
Sep 2025 — Present
Responsible for leading a globally diverse team that handles both Google Workspace support and Client Success Management for 50+ clients. In addition to leading our support organization I have stepped up to take on our GWS client success business as well. This side of the business deals with the client health, license expansions and renewals along with ensuring proper revenue for our resale business.
Education
Massachusetts College of Liberal Arts
Computer Science and Information Systems
2001 — 2005
Skills
- Firewalls
- Vpn
- Virtualization
- Active Directory
- Hardware
- Microsoft Exchange
- Dns
- Data Center
- Disaster Recovery
- Networking
- Vmware Esx
- Troubleshooting
- Operating Systems
- Windows
- Tcp/Ip
- Security
- Citrix
- Cisco Technologies
- Network Security
- Vmware
- Servers
- Itil
- Software Documentation
- Linux
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