Eric Chan
Senior Software Developer @Redwood Software
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WORK HISTORY
Senior Software Developer @Redwood Software
Markham, ON, CA
Delivered an aggressive two sprint automation initiative using Playwright, including demo test cases provided by Playwright MCP and a custom reporter to publish execution results via the Xray API. Drove sprint planning and story pointing with a team of seven, helped unblock delivery issues, contributed hands on source code, and built GitHub Actions workflows to enable the test executions.Led the feature design as part of the company’s Agentic AI initiative, delivering and rolling out an MCP server on Redwood’s cloud infrastructure to enable customers to interact with the Redwood platform via natural language using LLMs. This capability improves customer adoption, accelerates time-to-value, and reduces dependency on custom integrations and specialized technical expertise.
EDUCATION
University of Waterloo
Bachelors of Applied Science, Computer Engineering - Honours, Coop
ABOUT ERIC CHAN
I build intelligent cloud platforms that combine deep software engineering and generative AI.Over the past decade, I’ve led and delivered cloud-native system across infrastructure, networking, security and backend architecture. My background in Java/Spring micro services and distributed systems now extends to generative AI, design RAG, fine-tune models, MCP-driven architecture and production grade LLM platform integrations.AI is not a feature, it must be secured, observable and deeply integrated into cloud architecture. Core Strengths:LLM integration, RAG systems, fine-tuning, MCPAWS (EKS, cloud native architecture, security and networking)Backend engineering (Java, Spring, API, OAuth2/SSL security)Observability and prod monitoring with Datadog / DynatraceScalable system and infra design
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