Ergun Erdem
Sales Operations Lead at AWS
- Role
- Sales Operations Lead at Amazon Web Services (AWS)
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Ergun Erdem
Sales Operations leader with deep experience partnering with senior executives to drive strategy, execution, and operational rigor across large, complex sales organizations. Currently supporting Strategic Accounts at AWS, where I act as a trusted advisor to sales leadership across forecasting, planning, compensation, and business cadence.I specialize in translating data into clear insights that inform decision-making — from multi-year district strategy and annual quota planning to pipeline health, resource allocation, and productivity optimization. My work has helped achieve forecast accuracy within ±2%, identify headcount savings, and significantly improve seller effectiveness through GenAI-powered automation.Previously, I led global sales planning and forecasting for a renewal book of business at Blackboard, and earlier built a strong foundation in financial analysis, risk management, and forecasting through roles in consulting and banking supervision.Core strengths:Executive partnership & strategic planningSales forecasting, pipeline analytics & operating cadenceCompensation, quota & territory planningCross-functional leadership (Sales, Finance, Product, Data, Tech Ops)GenAI & automation for operational efficiency
Experience
Sales Operations Lead
Nov 2021 — Present · Austin, TX, US
Acted as a trusted strategic partner to the District Sales Leader, shaping business strategy and leading execution across forecasting, planning, compensation, and operating cadence.Lead monthly forecast calls and pipeline reviews, analyzing actuals, variances, and trends to deliver actionable insights and recommendations to sales leadership.Owned the end-to-end development of a three-year Sales District strategy, partnering with Sales, Solutions Architects, Customer Success, and cross-functional leaders to align priorities and execution.Managed compensation planning and headcount strategy; built productivity dashboards in collaboration with Data Engineering and Tech Ops, enabling data-driven resource allocation and delivering headcount savings.Led annual planning, including bottoms-up forecasting, territory design, and quota setting; achieved forecast accuracy within ±2% of actuals over four years.Built and operationalized Weekly and Monthly Business Review cadences, providing leadership visibility into revenue, pipeline, product performance, growth drivers, and cost of sales.Program-managed “Pipeline Best Practices” across sales and technical roles, earning a Best-in-Class award with 90% revenue realization.Designed and launched GenAI-powered workflows and chat agents that reduced seller administrative workload by ~30% while improving output quality and consistency.
Education
Georgetown University
Master of Business Administration (MBA)
2015 — 2017
Boğaziçi University
Bachelor of Arts (BA), Economics
2000 — 2005
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