Erdem Oztunc

Account Development Manager (Protective and Marine Coatings & Architectural Coatings) @The Pittsburgh Paints Company

Prince George, BC, CA

Servicing existing customer accounts assigned to specified territory and growing their purchases.• Maintaining regular contact with customers and developing an account planning strategy to cultivate sales of customers with the most growth potential• Facilitating product recommendations, application, performance, and color in response to customer needs.• Utilizing CRM and SAP sales tool (ClientLink) to manage accounts, maintain call logs and contact info, run reports, etc.• Partnering with store managers and other store employees to ensure customers’ needs are met or exceeded.• Facilitating timely and accurate customer quotations to achieve margin targets that align with Dulux (PPG) pricing strategies.• Analyzing territory performance reports and developing sales territory business plans.

Universal Institute of Technology

Diploma of Education - Australia, Marketing/Marketing Management, General

Karadeniz Technical University

Chemistry

Universal Institute of Technology

Diploma of Education - Australia, Business Administration and Management, General

Kwantlen Polytechnic University

Post Baccalaureate Diploma - Canada, Technical Management and Services