Erica Bernard

About Erica Bernard

With over 10 years of work experience in the customer service and hospitality industry, I am a passionate and driven sales manager who strives to create memorable and fun experiences for our guests at Main Event Entertainment. I lead a four-person sales team that executes more than events per year in a facility, generating over $2 million in annual revenue. My mission is to produce our clients\' vision and exceed their expectations with our commitment to event objectives, quality, and service. I enjoy working with a diverse and dynamic team that shares my values of collaboration, innovation, and excellence. In my current role as a sales manager, I leverage my skills in event planning, coordination, communication, and customer service to deliver one-of-a-kind events for our corporate and social clients. I specialize in corporate venue buyouts, where I design and manage customized packages that suit the needs and budget of each client. I also oversee the training and development of our event staff, ensuring that they are equipped with the knowledge and skills to provide exceptional service and safety for our guests. Additionally, I am involved in the new center opening functions, where I recruit and hire the best talent for our team. I am always looking for new opportunities to grow and learn in this exciting and rewarding industry.

Experience

1. Sales Manager

   Main Event

   Dec 2017 — Present · West Chester, OH, US

   Event Leadership: Direct five person sales team that executes events per year in a square-foot entertainment facility totaling more than $2 million annually -Corporate Venue Buy Outs: RENT THE EVENT-All Day Meetings-Happy Hours-Teambuilding Events-Holiday Extravanganzas-All Social functions: Birthdays, Bachelor/ette Parties, Football Watch Parties - any celebrations worth the Hi-5 momentNew Center Opening FUNctions: Recruit & Hire all parts of our team. Training and Development of team specifically focused on making MEMORABLE experiences for our guests every visit.Craft one-of-a-kind Experiences: Produce Client\'s vision to exceed expectations with commitment to event objectives. Plan for budget, special requests, and FUN!Execution: Thorough communication to onsite events team; all events big or small are attended to with detailed precision.Trade shows & Networking: Meet the people in our community; connect with and find those who I can connect in my network.