Narendra Ahirwar

About Narendra Ahirwar

Cloud & Modern Workplace Engineer with hands-on experience in *Microsoft 365, Azure AD, Intune, and Enterprise Infrastructure Support*, delivering secure and scalable solutions across aviation and enterprise environments.Currently working as a *Transition Engineer (Microsoft 365 & Device Management)*, I specialize in end-to-end cloud migrations, tenant-to-tenant transitions, and hybrid-to-cloud transformations. I have supported migrations from on-premises and Google environments to Azure, ensuring seamless cutovers, minimal downtime, and strong post-migration stabilization.My core expertise includes:• Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive)• Azure AD / Entra ID & Active Directory (user lifecycle, Group Policy)• Microsoft Intune & Endpoint Management• Email Security (Proofpoint Essentials, Mimecast)• Network Fundamentals (DNS, DHCP, TCP/IP)• ServiceNow & BMC Remedy ticket management• SLA-driven enterprise support environments• After-hours migration and critical incident handlingPreviously supported *IndiGo Airlines* in high-availability airport IT operations, where uptime, compliance, and rapid issue resolution were business-critical. This experience strengthened my ability to work in fast-paced, structured, and customer-focused environments aligned with global service standards.Certified in *CCNA 200-301 (Network Fundamentals)*, with a Bachelor’s degree in Engineering, I combine infrastructure fundamentals with modern cloud practices to support digital transformation initiatives.I am open to opportunities in the US and Australia in: Microsoft 365 / Azure Administration Cloud Migration & Modern Workplace Projects IT Infrastructure & Endpoint Management Technical Support Engineering (L2 / L3 progression path)I bring strong documentation discipline, structured troubleshooting skills, and a customer-first mindset to every engagement.Let’s connect if you’re hiring cloud-focused infrastructure professionals ready to contribute in global enterprise environments.

Experience

1. Transition Engineer - Office 365 & Device Management

   ECI

   Mar 2024 — Present · Indore, IN

   Leading cloud transition and endpoint management initiatives across enterprise environments, supporting Microsoft 365 migrations, Azure integrations, and device modernization programs.Key Contributions:Executed tenant-to-tenant and on-prem/Google-to-Azure migrations, ensuring seamless data transfer, minimal downtime, and zero data loss.Supported Microsoft 365 ecosystem including Exchange Online, Teams, SharePoint Online, and OneDrive with advanced troubleshooting and post-migration stabilization.Managed Azure AD (Entra ID) and Active Directory operations including user lifecycle management, access control, and Group Policy administration.Implemented and supported Microsoft Intune for device enrollment, compliance policies, and mobile device/application management.Administered email security platforms (Proofpoint Essentials, Mimecast) to strengthen mail hygiene and reduce phishing/spam risks.Resolved complex mail flow, authentication, DNS, and domain-related issues in hybrid environments.Provided after-hours migration and critical incident support to ensure SLA adherence and business continuity.Maintained structured documentation and technical runbooks to streamline support processes and knowledge transfer.Core Technologies:Microsoft 365 | Azure AD | Intune | Exchange Online | SharePoint | Teams | DNS | DHCP | TCP/IP | RMM Tools | Endpoint Security

Education

• B.T. Inst. of Research and Technology, Sironja, Sagar

  Bachelor of Engineering - BE, Electrical, Electronic and Communications Engineering Technology/Technician

  2016 — 2020