Jay Epstein
Change & Transformation Leader - US Retail | Change Management | Strategy Development & Implementation | Project & Program Leadership
- Role
- Retail Change Office Business Lead at TD
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Jay Epstein
Strategic leader with 15+ years of experience building/leading teams & delivering projects against key objectives. Specialties across multiple areas including strategy & transformation, program development & delivery, and operational effectiveness.Successful with large scale transformation journeys and embedding unified & focused strategy across Enterprise-wide business functions. Solution design and delivery focused on systemic, operational, and strategic improvements to address financial targets, talent strategy, regulatory requirements, and long-term business objectives.
Experience
Retail Change Office Business Lead
Nov 2024 — Present · Philadelphia, PA, US
Leading specialty change function for Retail Stores supporting change risk assessment, implementation & delivery strategy, and impact validation / assessment. Our team supports US Retail colleagues to ensure business line change impact is managed appropriately, mitigating risk & ensuring the colleague & customer experience is at the center of our delivery strategy.
Education
New School University
Bachelor of Fine Arts (BFA)
2002 — 2006
Temple University
Masters
2012 — 2015
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