Erin Poole
Innovator & Inventor | Content Designer | Content Leader | UX Writer | Generative AI | Conversational Designer | Language Designer | Content Strategy
- Role
- Staff Content Designer at Visa
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Erin Poole
Hello and thanks for stopping by! A bit about me: I\'m a versatile content and design leader, UX writer, and creative. My 10 plus years of content strategy experience includes developing frameworks for Generative AI from Large Language Models (LLMs) to AI prompts. With a customer-first mentality, I have a knack for turning complex subjects into clear, engaging information. And test the boundaries of innovation and grow business through scalable, impactful programs. UX product design, content marketing, branding, and operations knowledge are all part of my tool kit.Views are my own.
Experience
Staff Content Designer
Aug 2025 — Present · Austin, TX, US
Education
UC San Diego
Bachelor of Arts (BA) , Communications and Media with English Literature & Writing Minor
Skills
- Editorial
- Information Architecture
- Interaction Design
- B2b
- User Experience
- Usability Testing
- SEO
- Content Strategy
- Marketing
- Content Management
- Leadership
- Corporate Communications
- E-Commerce
- Advertising
- Web Content
- Proofreading
- Finance
- SEO Copywriting
- Social Media
- User-Centered Design
- Copywriting
- Digital Strategy
- Branded Content
- B2c Marketing
- Creative Direction
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