Emmanuel Offei

About Emmanuel Offei

I’m a results-driven Product Analyst with experience operating at the intersection of technology, business, and data within enterprise environments. At United Airlines, I support cloud-based platforms and revenue-critical applications, partnering with engineering, security, and business teams to drive performance, adoption, and operational efficiency. Key areas of impact: • Supported platforms contributing to $200M+ in annual revenue, ensuring reliability and minimizing downtime risk across Tier 1 systems • Drove 86% adoption of enterprise security solutions across 200+ applications through stakeholder engagement and process alignment • Identified and influenced $40K+ in cost savings opportunities, improving resource allocation and reducing waste • Partnered across teams to prioritize and resolve technical issues, aligning execution with business priorities My strength lies in translating complex technical systems into clear business value—enabling stakeholders to make informed decisions and driving measurable outcomes. I bring a unique combination of: Technical fluency (AWS, DevOps, enterprise systems) Strong analytical and problem-solving skills Business acumen (MBA, supply chain focus) Proven ability to influence cross-functional stakeholders I’m currently seeking opportunities in: Product Analysis Business Analysis IT / Systems Analysis Supply Chain Analytics Targeting roles in Houston and across Texas, with openness to relocation or remote opportunities.

Experience

1. Product Analyst, Digital Retail Platformops (Cloud & Devops)

   United Airlines

   Feb 2024 — Present · Houston, TX, US

   Supported enterprise platforms contributing to $200M+ in annual revenue, ensuring reliability and performance across Tier 1 applications where downtime can result in significant revenue impact.• Drove 86% adoption of MFA/SSO across 200+ applications, improving enterprise security posture through stakeholder engagement and execution tracking.• Identified and presented $40K+ in cost savings opportunities, influencing leadership decisions and improving operational efficiency.• Partnered with engineering and security teams to prioritize and resolve vulnerabilities, aligning remediation efforts with business risk and impact.• Led cross-functional initiatives improving operational performance by 20%, using data insights and process optimization.• Acted as liaison between business stakeholders and technical teams, translating requirements into actionable solutions.• Supported deployment and release processes for cloud-based applications, helping reduce friction and improve delivery timelines.

Education

• The University of Texas at Arlington - College of Business

  Bachelor of Business Administration (BBA), Operations Management

• Texas Christian University

  Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

  2018

Skills

• Visio
• Advertising
• Demand Planning
• Operations Management
• Requirements Analysis
• Program Management
• Supply Chain Management
• Analysis
• Sap Erp
• Public Speaking
• Business Analysis
• Lean Manufacturing
• Project Planning
• Supply Chain
• Microsoft Office
• Cross-Functional Team Leadership
• Kanban
• 5s
• Manufacturing
• Purchasing
• Process Improvement
• Business Process Improvement
• Globalization
• Microsoft Word
• Leadership
• Customer Service
• Data Analysis
• Logistics Management
• Lean Six Sigma
• Management
• Project Management
• Sap
• Requirements Gathering
• Six Sigma
• Powerpoint
• Microsoft Excel
• Logistics