Enzo Scenna
Chief Compliance Officer @General Credit Services Inc
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2017 — Present
Chief Compliance Officer @General Credit Services Inc
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CA
Responsible for national compliance and privacy.
EDUCATION
1972 — 1978
Concordia University
Bachelor of Arts (B.A.)
1977 — 1978
Concordia University
Bachelor of Arts (B.A.), Business Administration/Management
SKILLS
BpoP&L ManagementCustomer Relationship Management (Crm)Workforce ManagementContact CentersBankingTeam ManagementCall CenterOutsourcingManagementTeam BuildingCall CentersAccount ManagementChange ManagementTeam LeadershipForecastingProject DeliveryBusiness Process Outsourcing (Bpo)HiringBusiness Process ImprovementVendor ManagementPerformance ManagementCrmEmployee TrainingExecutive ManagementOperations ManagementSales OperationsCustomer RetentionCreditProcess ImprovementSalesCustomer ExperienceLeadershipTrainingCustomer SatisfactionCall Center DevelopmentRecruitingHuman ResourcesProject ManagementCoaching
ABOUT ENZO SCENNA
Experienced strong leader in compliance, privacy, project management, call center operations and vendor management. Proven track record on project implementations, recruiting, training and coaching new teams. Team builder and promoter of continuous improvement.Specialties: Compliance, Privacy, Project delivery, ARM & CRM call center operations, new contact technology.
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