Ishaan Srivastava
CleverTap | Tata Consumer Products | MICA 2023-25 | BU\'22 | YouTube @EnvIshaan
- Role
- Customer Success Manager at CleverTap
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ishaan Srivastava
Working at CleverTap as a Customer Success Manager, I drive product adoption, retention, and growth by aligning client goals with CleverTap’s capabilities. My role blends strategic consulting, relationship management, and data-driven decision-making to help brands build better customer journeys.Graduating with an MBA (PGDM-C) from MICA Ahmedabad, I specialize in marketing, digital strategy, and media management. At MICA, I was an active member of the Placement Committee, successfully onboarding 25+ new recruiters and significantly contributing to the improved placement outcomes for the 2024–25 cohort. I also led initiatives through MiQuest (the Quiz Club) and Studio 7 (the cultural committee), organizing high-impact events and managing budget and execution strategies.Before my MBA, I earned a B.Tech in Computer Science and Engineering from Bennett University, graduating with a CGPA of 8.18. I was actively involved in the Cerebrum Quizzing Society and Advaita Music Society, combining my technical background with creative pursuits.My prior experience includes working as a Sales Development Representative at SmartServ, a B2B SaaS startup, where I specialized in outbound prospecting to North American markets. I built a proposal pipeline and led the team in qualified meeting show-up rates.I also co-founded CrazyNFT, a Web3 venture focused on a fee-less NFT marketplace. As the blockchain lead, I worked on Solidity smart contracts, tokenomics, and architecture. I’ve won over ₹10 lakhs in international hackathons—including 1st Prize at Mercury Hackathon and 2nd Prize at NFT Vision Hack.During my internship at Tata Consumer Products, I generated over in monthly recurring revenue and achieved 151.1% of my unit order booking target, delivering strong results on-ground.I am proficient in Python, SQL, Excel, Canva, and Photoshop, and passionate about writing, media analysis, and singing. I also manage a monetized YouTube channel, EnvIshaan, with views and 2,700+ subscribers.
Experience
Customer Success Manager
May 2025 — Present · Gurugram, IN
Education
MICA | The School of Ideas
PGDM-C, Business
Bennett University
Bachelor of Technology - BTech, Computer Science and Engineering
2018 — 2022
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