Enrique Magallanes

About Enrique Magallanes

Senior business development and operations professional with 20+ years of experience…

Experience

1. Assistant Vice President Branch Manager

   PNC

   Mar 2025 — Present · East Chicago, IN, US

   Responsible for leading all aspects of branch performanceDrives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well beingCreates a differentiated customer experience, making banking easy in an omni channel environmentCollaborates with a broad range of eco-system partnersAccountable for risk management and complianceBuilds a high performing team through the attraction, on-boarding, coaching and development of branch team membersUtilizes a branded sales process to achieve sales targets and customer loyaltyGrows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partnersDrives business banking results primarily through business development and community involvement activitiesCoaches to consultative selling to drive results and enable customer financial well-beingoaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-beingLeads effective problem resolution, making banking easy for customersConnects all of PNC, delivering a seamless customer experience in an omni channel environmentExercises leadership, authority and sound decision making to mitigate sales practice riskEnsures compliance with regulatory guidelines and adherence to established policies and proceduresCustomer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions

Education

• Robert Morris University

  Bachelor of Business Administration

Skills

• Small Business Lending
• Loans
• Commercial Lending
• Consumer Lending
• Banking
• Credit
• Credit Analysis
• Retail Banking
• Lines of Credit
• Mortgage Lending
• Credit Risk
• Organi
• Construction Management
• Construction Accounting
• Contractor Selection
• Contractor Management
• Contractor Supervision
• Management
• Business Development
• Leadership