Enrique Martinez
DOD Secret Clearance | Technical Analyst Senior Associate | CompTIA CySA+ & Security + Certified
- Role
- Technical Analyst Senior Associate at Peraton
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Enrique Martinez
Analytical and focused individual with comprehensive knowledge of information security…
Experience
Technical Analyst Senior Associate
May 2025 — Present
Managed High/Critical Priority incidents as Critical Incident Coordinator, creating Master Tickets and coordinating escalations and updates.• Provided Tier I/II support, including impact assessments, escalations, and customer guidance via Knowledge Base Articles.• Led troubleshooting bridges, collaborating with technical teams and customers to resolve critical issues efficiently.• Processed and triaged incoming service requests and incident tickets using ServiceNow, ensuring accurate categorization, prioritization, and assignment according to established templates and procedures• Collaborated with Notice Coordinators to provide status updates and operational information for major incidents and system outages.• Tracked child/related tickets and maintained communication during major incidents.• Recommended improvements to KBAs, SOPs, and workflows to boost team performance.
Education
Northern Virginia Community College
Associate of Science - AS
2013 — 2016
George Mason University
Bachelor's degree
2016 — 2019
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.