Enosh Daniel
Helping e-commerce brands reduce CS ticket volume and recover shipping refunds automatically
- Role
- Director - Key Accounts at LateShipment.com
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Enosh Daniel
I help eCommerce retailers transform siloed post-purchase ops into their #1 profit lever.Our AI-driven post-purchase superplatform consolidates tracking, returns & exchanges, shipping refunds, and insurance into one seamless, automated platform — eliminating operational inefficiencies and delivering consistent customer experiences beyond the sale.Trusted by 4,500+ brands in 40+ countries including Lindt, Princess Polly, and MNML, and integrated with 1,200+ carriers and systems like Shopify, Klaviyo, FedEx and UPS, we support complex post-purchase operations across multi-warehouse and multi-region networks, driving business outcomes that matter:→ 72 % fewer “Where is my order?” “Where Is My Return/Refund?” tickets, freeing support teams to focus on higher-value work→ Up to 20 % reduction in shipping spend through automated carrier invoice audits and lost/damaged refund recovery ($22 M saved and counting)→ 12 % lift in repeat purchases driven by branded tracking notifications and pages that offer personalized product recommendationsWith over 500M+ parcels tracked, 10B+ API calls processed, and 3B+ notifications sent, we deliver 6x ROI within months — turning every delivery moment into a loyalty-building opportunity.If you want to cut costs, improve customer experience, and give your brand a post-purchase boost, let’s connect!Call me 93•••34Email me at: d•••••@lateshipment.comBook a meeting: https://calendly.com/lateshipmentsales/introductory-call
Experience
Director - Key Accounts
Apr 2025 — Present · US
Education
Chennai Institute of Technology
Bachelor’s Degree, Mechanical Engineering
2012 — 2016
Karunya Institute of Technology and Sciences
Master of Business Administration - MBA, Marketing and International Business
2018 — 2020
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