Elena Rone

About Elena Rone

As a hospitality executive with over 15 years of experience across top hotel brands, I am driven by a deep passion for elevating guest experiences while building operational systems that actually work, for both guests and teams. Currently serving as Vice President of Hotel Operations at Aimbridge Hospitality, I lead multi-brand hotel portfolios through strategic transformation, remote leadership models, and performance-focused initiatives. I’ve successfully overseen large-scale operational rollouts, introduced digital tools to optimize team collaboration, and driven measurable improvements in key performance indicators,including a 20% uplift in operational KPIs and consistent double-digit gains in guest satisfaction. My approach is grounded in scalable systems, service excellence, and authentic leadership. From managing daily operations for 30+ hotels to mentoring senior ops managers across the country, I’ve learned that operational excellence isn’t about rigidity, it’s about agility. It’s about creating a culture where high standards meet human-centered service. I discovered early in my career, starting at the front desk and growing into leadership,that hospitality is not just a business, it’s a calling. It’s about anticipating needs before they’re spoken, creating moments that matter, and empowering teams to exceed expectations with pride and purpose. If you’re in the business of transforming operations, building performance-driven teams, or simply passionate about elevating hospitality standards,let’s connect.

Experience

1. Vice President of Hotel Operations

   Aimbridge Hospitality

   Jan 2022 — Present

Education

• Cornell University

  Bachelor’s