Ennia Luccon
Director of Operations @Adr Chambers
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WORK HISTORY
Director of Operations @Adr Chambers
EDUCATION
PeopleCert
Prince2, Project Management
University of Windsor
Certificate - Coaching for a Better Workplace: Building Capacity in Others
Dalhousie University - Schulich School of Law
Certificate - Effective Decision Making
York University
Certificate in Professional Excellence in General Management
University of Windsor
Certificate - Alternative Dispute Resolution
Teranet
MBA Leadership Program, Information Technology Project Management
Centennial College School of Business
Diploma, Law Clerk
University of Toronto - Rotman School of Management
Negotiations;Persuation & Decision Making;Increasing Returns
SKILLS
ABOUT ENNIA LUCCON
A dynamic and results-driven leader recognized for being a hands-on coach and motivator who brings clarity, structure, and energy to complex initiatives. Adept at building strong relationships across all levels of an organization and fostering collaboration across diverse teams and cultural backgrounds.Highly articulate and approachable, with a consistent track record of aligning business objectives with customer needs and delivering measurable outcomes. Skilled in business process optimization and change management, with a strong focus on operational efficiency.Technologically forward-thinking, with advanced proficiency in applying artificial intelligence to streamline workflows, automate routine tasks, and enhance decision-making. Well-versed in the practical application of large language models (LLMs), including natural language processing, content generation, data analysis, and strategic decision support—leveraging these tools to drive innovation and competitive advantage in evolving business environments.Core business expertise includes: People Leadership Project Management, Change Management, Performance Management Artificial Intelligence- AI principles Negotiations Business Acumen Customer Relations and Retention Legal Experience Diversion and Inclusion Technology IT Mediation/Arbitration Alternative Dispute Resolution (ADR)
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