Eni Okoro-Oji

Store Management @Kroger

Sugar Land, TX, US

Oversaw daily operations of 10 high-performing stores with 240 staff, generating over $1 million in turnover per store.•Led the implementation of KPIs and performance metrics, improving online order fulfillment and customer service.•Developed and executed merchandising strategies, reducing food waste by 26% in one year and optimizing inventory.•Partnered with regional managers to improve staffing, budgeting, and health & safety procedures, contributing to operational excellence.•Championed efforts in hiring, training, and employee retention, improving staff quality and reducing turnover.

Texas Southern University

Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

LSU Shreveport

Master of Business Administration - MBA

Houston City College

Associate of Arts (A.A.), Business Administration, Management and Operations

Texas Southern University

Bachelor of Business Administration (B.B.A.), Business Administration and Management, General