Enguerran Mirot

Salesforce Business Partner @Europcar Mobility Group

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Salesforce Business Partner @Europcar Mobility Group

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Supporting international B2B digital transformation across the corporate and franchisee network worldwide through scalable, user-focused Salesforce architecture and process automation.Main Responsibilities-Define CRM governance for corporate entities and franchise partners across multiple countries-Play a transversal role in Agile projects: collaborate with Product Owners, UX, IT, and Sales teams to shape solutions and support delivery (multi-sprint, multi-stream)-Contribute to the integration of API, Web, and ERP systems, ensuring coherent and consistent CRM processes-Lead the deployment of DocuSign and Pardot (Account Engagement) across the international network-Design and maintain functional architecture for Salesforce Sales Cloud-Structure and optimize the B2B account lifecycle — from acquisition to retention — using automation and monitoring tools-Support international enablement: train local admins, create e-learning content, and maintain central CRM documentation-Assist in the industrialization of Sales, Marketing, and Sales Operations processes, ensuring they are scalable, trackable, and user-friendly-Build dashboards and process automations to support strategic, data-driven decision-making across teams

EDUCATION

2009 — 2011

AFFIDA l'Ecole Commerciale

BTS, Management des Unités Commerciales

2011 — 2012

RISE Réseau des instituts supérieurs de l'entreprise

DESS, Marketing & Communication

ABOUT ENGUERRAN MIROT

With over 9 years of professional experience, I specialize in leveraging Salesforce architecture and process automation to drive B2B & B2B2C digital transformation. As a Salesforce Business Partner at Europcar Mobility Group, I focus on delivering scalable, user-centric CRM solutions that align with business goals and streamline operations across international corporate and franchise networks. Passionate about fostering collaboration, optimizing processes, and enhancing customer experiences, I thrive in dynamic, cross-functional environments that value innovation and adaptability. At Europcar Mobility Group, I play a pivotal role in CRM governance, collaborating with product owners, UX, IT, and sales teams to design and implement effective solutions. My expertise includes API and ERP integration, deployment of tools like DocuSign and Pardot, and maintaining functional Salesforce systems. By prioritizing data accuracy and user empowerment, I contribute to the organization’s mission of delivering seamless and efficient B2B & B2B2C services globally.

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Enguerran Mirot — Salesforce Business Partner at Europcar Mobility Group in Paris, FR | Unifers