Eng Tan

Technology Executive | CIO / CTO | Cloud, CRM, AI, and Digital Transformation Leader

Role
Vice President of IT at Automated Health Systems
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Eng Tan

I’m a technology executive with over 15 years of experience leading IT strategy, product development, and digital transformation in complex, regulated environments. As VP of IT (functioning as CIO) at Automated Health Systems, I’ve helped the company scale from 100 to employees while transforming IT from a small support team into a 100+ person strategic organization driving growth and innovation.I build technology organizations that deliver measurable business impact. My work spans enterprise architecture, CRM platforms, AI solutions, cloud transformation, and revenue-generating product development. I thrive at the intersection of business and technology, partnering with leadership to solve hard problems and create lasting value.Select Highlights- Scaled IT operations 25x in tandem with company growth; grew the team from 4 to 100+ while keeping IT aligned with business strategy- Led cloud-first transformation starting in 2015, saving $10M in 5 years while improving scalability and compliance- Implemented RPA in 2015, driving $1.5M in annual savings- Introduced Microsoft Dynamics CRM (FedRAMP-compliant) in 2022 to serve state government clients- Launched a Gen AI chatbot in 2024 projected to save $5M–$15M over two years through contact center efficiencies- Partnered with executives to grow the company by 400% in five years through strategic IT enablement.My leadership philosophy is simple: show up, deliver results, empower your teams, serve your customers, and make time for what matters outside of work. I look for opportunities where technology can be a strategic lever for growth and meaningful change.

Experience

  1. Vice President of IT

    Automated Health Systems

    Oct 2015 — Present · Pittsburgh, PA, US

    As a member of the executive team, I am responsible for all IT services delivered to internal and external clients, project implementations, and long term strategy. I also play a key role in the sales process, including oral presentations, demos, and proposal content. I am deeply involved with all contract implementations, and thoroughly enjoy the often breathless pace of starting up a new contract. I oversee the development efforts, participate in design sessions, and ensure that all milestones and objectives are met.I serve as a mentor and role model to my team. I believe in doing the hard work necessary to deliver a high quality product and avoid taking shortcuts. By serving our clients in the best way possible, they in turn sing our praises and help us grow our business.Major areas of responsibility also include promoting a culture of excellence and meritocracy, as well as recruiting and grooming our talented team.

Education

  • Thiel College

    BA, Computer Science; MIS

    1998 — 2002

  • Robert Morris University

    MS, Information Systems Management

    2005 — 2007

Skills

  • Business Process Improvement
  • Software Licensing
  • Software Development
  • Program Management
  • IT Operations
  • Medicaid
  • Microsoft Sql Server
  • IT Recruitment
  • Project Management
  • Software Development Life Cycle (Sdlc)
  • Strategic Planning
  • Sdlc
  • Requirements Analysis
  • Cloud Computing
  • Enterprise Software
  • Databases
  • Business Analysis
  • Healthcare Information Technology
  • Process Improvement
  • Leadership
  • Sql
  • Vendor Management
  • Management
  • Team Building
  • Software Project Management

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Eng Tan — Vice President of IT at Automated Health Systems in Pittsburgh, PA, US | Unifers