Art Hagopian

Experience

1. Sr Staff Engineer (Remote)

   WeWork

   May 2022 — Present · Miami, FL, US

   Administered CrowdStrike Falcon Sensor and Palo Alto Cortex XDR security platforms; performed global migration from CrowdStrike to Cortex XDR.• Developed and implemented the migration strategy for the Windows fleet from VMware Workspace One to Microsoft Intune.• Engineered automation solutions for migration using Workspace One APIs, on-premises Active Directory scripting, and a custom GUI-based application (PowerShell/.NET) for manual scenarios.• Managed JAMF Pro MDM for 4,500+ macOS devices and Microsoft Intune for 1,200+ Windows devices.• Led Mosyle MDM management, successfully migrating 4,500 macOS and 2,500 mobile devices from JAMF Pro and Meraki systems.• Collaborated with Security teams to support endpoint integrations with Okta, CrowdStrike, and Cortex XDR.• Designed and implemented the rollout of Splunk Universal Forwarder and osquery with custom query packs for comprehensive endpoint monitoring.• Created a custom enrollment process for non-ABM Mac mini devices tailored to networking team requirements.• Partnered with the networking team to deploy 7signal agents for wireless network performance monitoring and troubleshooting.• Supported and deployed Zscaler Client Connector across Windows and macOS fleets.• Built an automated Intune application packaging pipeline reducing manual effort for multiple projects.• Led bi-weekly cross-team meetings with Service Desk/Desktop Support personnel to streamline endpoint initiatives and knowledge sharing.• Mentored junior employees in endpoint management tooling (Intune, JAMF, Mosyle) and scripting (PowerShell, Python).