Emy Templeton

About Emy Templeton

I am a seasoned senior leader who has spent the majority of my career focused on risk…

Experience

1. Sr Director, Chief of Staff, Data & Technology

   Capital One

   Jun 2024 — Present

   Responsible for risk identification and remediation activities, focused on fraud, data, models, machine learning, and operations. Skills also include process management, communications and change management, and people management- Develop and implement well-managed strategy to ensure the bank’s business objectives are achieved and the customer, associate and shareholder’s interests are protected.­- Direct risk support and experience with multiple functions in Consumer Operations, including: Application and Data Management, Account Services, Consumer Information Protection, Fraud Strategy and Operations, and Data Management.­- Supervise high-performing team to provide support across all risk management and consultation.­- Lead regulatory exam and internal audit interactions.­- Key consultant on process changes and new initiatives to ensure all changes meet regulatory adherence, effective controls are implemented and working as designed, and documentation meets well-managed standards.­- Manage Risks, Issues and Events to mitigate operational issues and ensure the customer, associate, and shareholder are protected.­- Consult with control monitoring programs to manage to regulatory requirements, understand and remediate gaps, and ensure adequate control coverage. ­- Daily communication with business and risk senior leadership, ensuring risks are understood and prioritization is clear.

Education

• Radford University

  B.S., English and Technical Writing

  2000 — 2004