Erica Tava Johnson

About Erica Tava Johnson

I’m a detail-oriented professional who thrives on bringing clarity and structure to complex environments. With strong problem-solving skills and a strategic mindset, I excel at turning vague ideas into practical, reliable solutions that drive momentum. My precision in communication and operations ensures nothing slips through the cracks, while my adaptability allows me to navigate evolving requirements with a people-centric focus. Known for accountability and follow-through, I create stability and predictability that teams rely on. Guided by my StrengthsFinder traits in Strategic, Relator, Responsibility, Discipline, and Activator, I foster collaboration and deliver results that last.

Experience

1. Legal Operations Project Manager

   Fredrikson & Byron, P.A.

   Jan 2026 — Present · Minneapolis, MN, US

   I manage high-impact, cross-functional projects that support firm-wide strategic initiatives, with a primary focus on Legal Operations priorities. My role centers on strong project management fundamentals, clear communication, and effective coordination across teams— Plan, execute, and deliver large-scale projects aligned with firm goals and Legal Operations initiatives— Collaborate with Practice Group Leaders, Legal Operations, IT, HR, Finance, and Marketing to ensure effective execution— Manage project scope, timelines, resources, and budget to support timely and efficient delivery— Analyze existing business processes and workflows, identifying opportunities for operational improvement and process alignment— Facilitate and document project meetings, maintain project plans, and provide regular status updates to senior leadership— Monitor project performance, identify risks and dependencies, and support resolution across competing priorities— Operate with discretion and professionalism in confidential and sensitive environmentsProjects Include: — Worked with vendor to create AI integrations with Outlook to manage attorney inbox and filing in firm DMS— Supported development of attorney facing workflows and agents in CoPilot Studio — Advised on process for attorneys and staff to receive updates and summaries for contract templates — Worked with practice managers to review proposed tools and matrix against firm-wide resources

Education

• Metro State University

  Masters, Technical Communication

  2003 — 2006

• Columbia College Chicago

  BA Journalism, Magazine Design & Photography

  1997 — 2001

Skills

• Marketing
• Information Architecture
• Content Management
• Microsoft Office
• Adobe Creative Suite
• Sales Operations
• Technical Writing
• Html
• Logo Design
• Web Development
• SEO
• Business Analysis
• Program Management
• Json
• Crm
• Javascript
• Technical Communication
• Project Management
• Wordpress
• Interaction Design
• Publishing
• Website Development
• Content Management Systems (Cms)
• Web Design
• Omnigraffle
• Quarkxpress
• General Awesomeness
• Modern Dance
• Graphic Design
• Cms
• Rfp Design
• Mobile Applications
• User Interface Design
• Marketing Communications
• Customer Relationship Management (Crm)
• Web Content Management
• Operations Management