Emre Tekoglu
Vice President of Customer Support @Zywave
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WORK HISTORY
Vice President of Customer Support @Zywave
Empowering our support department to guide our customers towards resolution with confidence using the right tools and processes. Making Support a destination department by fostering career growth. Creating accountability to each other with the right metrics. Welcoming and promoting individualism, freedom, and creative thinking. At Zywave, we deliver expert and easy support through capitalizing on talent, improving processes and using best-in-class technology tools. We are the customer’s voice for the rest of the organization. Accomplishments: 1x Silver Stevie Award Winner for \"Best Use of Technology\" 1x Bronze Stevie Award Winner for \"Use of Data & Analytics\" Launch of Premium Support Offering \"Signature Support\"
EDUCATION
California State University, Chico
Bachelor of Science, Business Administration; Double Option; Management Information Systems and Accounting ERP
Sophie-Charlotte-Gymnasium, Berlin, Germany
High School
California State University, Chico
Master of Business Administration - MBA, MBA
SKILLS
ABOUT EMRE TEKOGLU
Currently serving as Vice President, Customer Support at Zywave | Collaborative doer with…
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