Emrah Duman
Director Sales Planning @Hyundai Capital Australia
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WORK HISTORY
Director Sales Planning @Hyundai Capital Australia
Sydney, AU
EDUCATION
Australian Catholic University
Master of Business Administration (MBA)
Australian Catholic University
Master's degree
Istanbul University
Bachelor of Business Administration (B.B.A.)
ABOUT EMRAH DUMAN
I am an experienced Automotive Finance Leaders with an MBA, Master of Marketing, and a proven track record shaping and managing the delivery of new products to market, with responsibility for all aspects of product marketing and strategy from initial proof of concept through to successful launch. I work closely with customers, teams, business partners and key stakeholders, combining a strong understanding of customer needs with an informed market opinion to design the product experience across all stages of development and ensure alignment with customer needs and expectations. My success driving customer acquisition and retention stems from analysing feedback, negotiating with customers, and designing and implementing strategies that focus on improving the customer experience, increasing customer loyalty, acquiring new business, and engaging existing customers. My experience in both academic and front-line employment includes proven success developing and implementing innovative strategies that leverage business development opportunities and strategically target growth areas. Combining my expertise in product strategy, vision and delivery with highly developed go to market strategy, stakeholder engagement, team leadership and reporting skills has proved to be crucial in driving delivery against product roadmaps. I also champion product governance by working closely with Risk and Compliance and key internal/external stakeholders to ensure product offerings and contractual documents comply with legal, tax and risk guidelines. Some of my specialties include: Automotive & Automotive Finance Asset Risk Product Management - Guaranteed Future Value (GFV), Buyback, Operating Lease Banking & Financial Services Brand Management Business Development Business Process Improvement Channel Development Consumer Loans & Commercial Loans Customer Acquisition & Retention Customer Experience New Product Development (NPD) Policy Design Product Management Project Management Research & Market Analysis Risk Management Sales & Growth Marketing Strategic & Operational Leadership
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